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Monica Hub - Automatic Passenger Counting

Real-Time Passenger Insights to Optimise Rail Performance and Capacity

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Monica Hub enables operators to capture, analyse and visualise passenger data in real time, providing valuable insight into demand, capacity and service performance across the network. By combining APC data with other operational datasets, the platform supports more informed, data-driven decision-making.

Data Integration & Insights

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    Combine passenger counts with CCTV, DARWIN and weather data to understand delays and their root causes

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    Gain deeper insight into passenger behaviour and network performance

Journey & Service Analysis

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    Review passenger volumes by service, including boarding and alighting at each station

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    Track passenger movement across the full journey for more accurate service planning

Station-Level Visibility

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    Analyse passenger activity at individual stations across multiple services

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    Identify trends in station usage to support operational and capacity planning

Real-Time Network Monitoring

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    View the full fleet in real time via an interactive map

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    Use colour-coded capacity indicators to quickly assess train occupancy levels

Validation & Accuracy

Validate passenger data against CCTV footage to improve accuracy and provide confidence for reporting, planning and operational decision-making.