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Monica Hub
Access to accurate, real-time passenger data is essential to managing demand, capacity and service performance. Monica Hub’s Automatic Passenger Counting (APC) capability enables operators to capture, analyse and visualise passenger movements, supporting more informed operational and planning decisions.
Monica Hub provides a clear, real-time view of passenger volumes across the network. Operators can monitor occupancy levels across the full fleet using an interactive, map-based interface, with colour-coded indicators highlighting capacity at a glance.
At both service and station level, passenger movements can be analysed in detail, including boarding and alighting activity, enabling better understanding of demand patterns and journey flows.
APC data is combined with other operational datasets, including CCTV, timetable and environmental information, to provide a more complete view of network performance. This allows operators to identify the underlying causes of delays or disruption and make more informed decisions.
Passenger data can be validated against CCTV footage, improving accuracy and increasing confidence in reporting and analysis. These insights support more effective capacity planning, resource allocation and operational performance, enabling a more responsive and efficient railway.